Features

Everything you need from a business phone without the fluff

Calling
& Texting

Staff
Synergy

Service
Efficiency

Calling & Texting

Handle your communications smoothly using modernized versions of classic phone system features so every business call ends well

Local numbers & calls

All the talk time you need at unbeatable prices

Call forwarding

Forward incoming calls to various numbers and devices

Call routing

Set your company calling rules with clear and easy flow charts

Voicemail

Classic voicemail functionality with updated aesthetics and instant notifications

Voicemail to text

Voicemail transcripts send immediately and directly to you

Calls via internet & cellular network

Select how to take calls based on your location and network availability

Texts

Business texting on both the mobile app and desktop computers

Caller ID & CNAME

Brand your business and easily identify any incoming calls

Webphone

Make and receive calls straight from an internet browser--saving you cell provider data

Mobile app (iOS & Android)

Never be out of touch with customers thanks to our mobile app (iOS & Android)

Softphone

Make and receive calls straight from a computer using a softphone

Deskphone

Use a traditional deskphone to place and receive calls

Staff Synergy

Everyone in your company will row in the same direction thanks to calling features prioritizing teamwork like user extensions and call transfers

User extensions

Connect callers and employees smarter with unlimited user extensions

Call queues

Save calls by sending them to a queue if your staff is busy

Conference calls

Run conference calls with up to 5 people

Call transfer

Make blind and consultative call transfers for seamless teamwork

Available do not disturb statuses

Set call handling rules to accommodate different availablity statuses

Dial by name

Allow callers to search for who they want to call by entering a name

Service Efficiency

Use your business number safely and comfortably no matter where work takes you. With over 99.9% uptime and an array of nuanced features to tackle any problem that arises, your business efficiency will reach new heights

History of communication

A complete history of all your communications, both completed and attempted

Business contact book

Save and keep track of business contacts within the system

Call recording

Record calls so you can always go back for the smallest detail

IVR

Manage every incoming call with a simple but efficient call menu

Сustom greeting

Record employee and company greetings for a variety of situations

Business hours

Keep the customer experience going after closing time

Vip or blocklist calls routing

Separate important calls to reach you faster and robocalls to be instantly dropped

Сall screening

Don't be blindsided again, easily accepting, declining or sending calls to voicemail quickly

Performance reports

Manage & review your team’s performance with call statistics

Zapier integration

Connect to Zapier to integrate OmniVoice with other digital products