With the rapid growth of digital communication tools, the safety of sensitive data has become essential. Omnivoice recognizes this critical need and has adopted stringent measures to ensure your data remains uncompromised.
Why Your Business Needs Data Privacy:
Data breaches and unauthorized access have become increasingly common, leading to devastating impacts for businesses in terms of financial losses, reputational damage, and regulatory penalties. Omnivoice’s advanced encryption and security measures counteract these threats, preventing:
- Unauthorized access to sensitive information.
- Eavesdropping or interception during data transmission.
- Data tampering and unauthorized alterations.
- Exposure of personal and business information to malicious entities.
Unwavering Commitment to Security
Beyond just encryption, Omnivoice ensures that all connections, both internal and external, are fortified with SSL certificates. These certificates not only offer powerful 256-bit encryption but also ensure company verification. This verification process encompasses:
- Establishing the company’s legal, physical, and operational presence.
- Ensuring compliance with official documents.
- Verifying the company’s exclusive rights to use its domain.
At Omnivoice, we understand that the security and reliability of our services are paramount for our clients. Here’s a detailed breakdown of how we ensure our standards meet and often surpass the highest industry benchmarks:
World-class Security Measures
All interactions, whether internal or external, utilize SSL Certificates, ensuring 256-bit encryption and thorough company verification. Our validation process ensures:
- Acknowledgment of the company’s legal persona and both its physical and operational existence.
- Assurance that the company adheres to all pertinent official documentation.
- Confirmation that the company holds exclusive rights to its domain.
Our partnership with Recurly, a billing system renowned for its compliance with PCI-DSS Level 1, positions us on the Visa Global Registry of Service Providers. Here’s how we shield our customer’s transactions:
- Compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
- Deployment of Data Encryption that aligns with the PCI Data Security Standard for Service Providers.
- Adoption of Web Application Security that follows contemporary secure coding protocols.
- Establishment of Physical & Network Security, ensuring data resides in highly secure facilities.
- An explicit internal policy that bars any Omnivoice member from storing or accessing sensitive payment data. We are PCI-DSS certified.
Dependable Data Centers:
We harness the robust capabilities of Amazon Web Services (AWS) Data Centers. AWS not only offers top-tier data centers but also ensures:
- A meticulously crafted network dedicated to shielding information, identities, applications, and devices.
- Advanced data protection services with encryption, key management, and threat detection that perpetually safeguards accounts and workloads.
- Proactive threat identification through ongoing network and account behavior monitoring.
Redundancy & Uptime:
Omnivoice has an impressive uptime of ~99.99%. We ensure N+1 redundancy. Our infrastructure is strategically placed across various data centers or Availability Zones. Our partnership with multiple carriers ensures industry-standard redundancy.
At Omnivoice, user data integrity is key:
- We employ continuous backups, ensuring all sensitive data is encrypted.
- User data resides in failover clusters, benefiting from real-time replication.
- Comprehensive database backups are undertaken daily and stored separately from the main data center.
We’re proactive in battling Caller ID spoofing, which accounts for over 70% of fraudulent calls:
- STIR (Secure Telephony Identity Revisited) validates VoIP calls with a unique digital signature.
- SHAKEN (Secure Handling of Asserted Information Using Tokens) offers guidelines for providers on managing STIR-authenticated calls.
- In tandem, these protocols shield our users from deceit. A verified incoming call to an Omnivoice user will display a checkmark, signifying its genuine origin.
Data Privacy Protocols:
We safeguard sensitive data through:
- Multilayered encryption in a network segregated from public internet access.
- Regularly rotating encryption keys, with new keys generated daily.
- Ensuring sensitive data in transit over public networks remains encrypted by an SSL connection using TLS v1.2 or superior.
FAST • SECURE • RELIABLE