A 678 area code phone number instantly positions your business as a local player in one of America’s most vibrant economic centers. It doesn’t matter if you’re a startup establishing credibility, an established company expanding reach, or a remote team serving Georgia clients; a local number opens doors that out-of-state area codes simply can’t. Get started with Omnivoice to connect with customers who trust and prefer local companies.

Where is the 678 Area Code Located?
The area code 678 covers one of the most dynamic business regions in the southeastern United States, representing a major economic hub that drives growth across multiple industries. A local area code builds immediate trust with customers and positions small and medium-sized businesses as established members of the community rather than distant outsiders.
Areas Served
The 678 area code is part of the NANP and primarily serves the Atlanta metropolitan area, including the suburbs and surrounding communities in Georgia. This region is the economic and cultural heart of the state, home to over 6 million residents and thousands of businesses across industries such as logistics, film production, fintech, and healthcare.
Georgia residents value personal connections and community ties. Having a local 678 number shows customers you understand the market and are invested in serving Atlanta properly. From Buckhead to Sandy Springs, from Marietta to Decatur, a local area code helps small businesses compete with established enterprises by appearing locally rooted and accessible to customers, making local calls throughout the region.
Time Zone
The area code 678 observes Eastern Standard Time in the winter and Eastern Daylight Time in the summer. Typical business hours are from 9 AM to 5 PM. When planning customer calls or support availability, it’s a good idea to set up after-hours routing so calls can still be received or directed appropriately when your team is offline. This helps ensure customers can always reach your business.
Is It Toll-free?
The 678 code is not a toll-free number. It’s a standard geographic phone area code assigned to the Atlanta region. When customers place a call, standard rates apply based on their phone service plan. However, most modern plans include unlimited local and nationwide calling, so cost is rarely a concern when calling Georgia numbers in this region.
Why is the Local Area Code Important?
Choosing a local area code for your business communications isn’t just about geography. It’s a strategic decision that impacts customer trust, call answer rates, and overall business growth. When you obtain a 678 area code, it can bring clear business advantages:
- Higher answer rates: Atlanta residents are more likely to answer calls from familiar local numbers rather than unfamiliar ones that may be screened or flagged.
- Trust and credibility: A Georgia phone number positions your business as part of the local community rather than a distant national operation.
- Better customer connections: Local phone numbers make customers feel they’re supporting hometown businesses, which matters significantly in Atlanta’s tight-knit business community.
- Competitive advantage: Stand out from national competitors by demonstrating your commitment to the market through a dedicated business presence.
- Cost-effective marketing: Your business number becomes a marketing asset that signals a local presence without requiring an expensive physical office.
- Professional image: Even startups and remote teams appear more established when they use a business phone number for communications.
How to Get a 678 Phone Number for Your Business?
Setting up your area code 678 with Omnivoice takes just minutes. Follow these simple steps:
- Visit Omnivoice and select “Get a Number.”
- Choose Atlanta, Georgia, and search for the available 678 country code
- Select your preferred number from the list
- Configure IVR menus, call routing rules, and voicemail settings
- Connect business tools like CRM systems for seamless workflows
- Test your new local business number before going live
Why Get a 678 Area Code from Omnivoice
Omnivoice provides more than just a phone number—we deliver a complete business communications platform designed for modern companies. Our solution is designed to support teams that need reliable, flexible communication tools.
Cloud-Based Flexibility
Omnivoice delivers your 678-area-code phone number via a cloud-based virtual phone system. Your team can receive business calls on any device—smartphones, computers, or desk phones—without being tied to a physical location. This means you can operate anywhere while maintaining a strong presence in Atlanta.
Instant Setup
A VoIP phone number can be set up in just a few minutes. Unlike traditional landlines, there’s no need for physical installation or long-term contracts. Once activated, you can start receiving calls right away, which can be useful for businesses that want to begin operating in a new market without first setting up an office.
Advanced Call Management
Route incoming calls based on time of day, caller location, or custom business rules. Send after-hours calls to voicemail or forward to a personal number. Set up different greetings for business hours, evenings, and weekends. This level of control ensures you never miss important customer calls.
Scalable Growth
You can add additional phone numbers as your business expands across Georgia. If you need numbers in other area codes, they can be managed together in one place. This makes it easier to organize communications as operations grow and reach new markets.
Professional Features Included
Every 678 phone number includes business phone system features such as call recording, voicemail transcription, auto-attendants, and call analytics. These tools help you track customer service quality and make data-driven decisions about your communications strategy.
Cost Transparency
Pay one predictable monthly rate for your VoIP phone number with no hidden fees, installation charges, or equipment costs. This pricing model helps small businesses budget accurately and avoid the surprise charges common with traditional phone providers.
Top Features You Will Get With Your 678 Number
Managing business calls becomes easier when you have the right tools in place. These features help keep communication organized, improve response times, and support daily operations.
- Conference calling lets multiple people join the same conversation at once, making it useful for team meetings and client discussions. Participants can connect from different devices and locations using a virtual phone number. This keeps communication simple and helps teams stay aligned. It’s an easy way to manage group conversations without extra tools.
- Custom greetings allow you to record a message that callers hear when they contact your business. You can set different greetings for business hours, after-hours, or special updates. This helps create a consistent and professional first impression. It also guides callers to the right department or next step.
- Call routing directs incoming calls to the right person or team based on your settings. Calls can be sent to departments, extensions, or devices connected to a direct phone line. This reduces transfers and helps customers reach the right contact faster. It also keeps call handling more organized.

- Call logs keep a record of incoming, outgoing, and missed calls in one place. Teams can review call history to track activity and return missed calls. This helps with follow-ups and basic organization. It also gives a clear overview of daily communication.

- Call queues place callers on hold when all team members are busy. This helps manage higher call volumes without dropping calls to your 678 phone number. Callers wait in line until someone is available to answer. It keeps the call flow structured during busy times.
- Caller ID shows your business name or number when making outbound calls. This helps customers recognize who is calling before they answer. It can also make communication feel more familiar and consistent. Over time, this can support better response and call tracking.
You Can Port Your Existing Local 678 Area Code Number
Already have a 1-678 you want to keep? Transferring it to Omnivoice is straightforward:
- Check if your current 678 number is eligible for porting
- Gather account details from your existing phone provider
- Submit a port request through Omnivoice
- Wait for the transfer to complete (typically 7-10 business days)
- Test your ported number to ensure everything works correctly
- Cancel your old service once the port is verified
678 Area Code History and Overlays
The area code 678 was introduced in 1998 to supplement the original 404 code as Atlanta’s population and business growth exhausted available phone numbers. Georgia’s booming economy created demand that a single code couldn’t satisfy. It now operates as part of an overlay plan that also includes 404, 470, 770, and 943.
Overlays allow multiple codes to serve the same geographic region. This approach prevents existing phone number holders from being forced to change their numbers when a region runs out of available combinations. For businesses, this makes it easy to establish a presence regardless of which codes competitors use.
| Area Code | Location-Based? | Trust Factor | Known Risks |
|---|---|---|---|
| 678 | Yes, assigned to the Atlanta metropolitan area and surrounding Georgia counties | High recognition among residents and businesses; widely accepted as a legitimate local number | Minimal risks; well-established area code with strong local association |
| 404 | Yes, the original code covers the same geographic region as 678 in the city of Atlanta | Highest trust factor; considered the “prestige” number due to historical significance | None; premium status makes it highly desirable but harder to obtain |
| 470 | Yes, newer overlay for the same area | Moderate to high trust; still building recognition compared to 678 and 404 | May be less immediately recognized by long-time residents |
| 770 | Yes, covers suburbs and outer metro areas | High recognition in suburban markets; trusted by Georgia customers | Often associated with suburbs rather than the city center |
| 943 | Yes, the newest overlay for the Atlanta region | Lower initial recognition; recently introduced to address number exhaustion | May be screened more carefully as a newer area code |
Put Your Business on the Georgia Map
A 678 area code number positions your business at the center of Georgia’s thriving economy. Atlanta’s business-friendly environment, diverse industries, and rapid growth make it an ideal market for companies of all sizes. With Omnivoice, you get more than just a local phone number—you get a complete virtual phone system designed for modern business communications.
It can support day-to-day communication with customers and partners across the region and provide a consistent point of contact as operations develop. This helps keep calls organized, maintain accessibility, and manage communication more efficiently over time.
Other Georgia Area Codes Available in Omnivoice
Expand your reach across Georgia with additional area codes:
- 229
- 404
- 470
- 478
- 706
- 762
Other USA Phone Codes
Looking to establish a presence in other major markets? Explore these popular area codes:
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