Block & VIP Lists

    How to set block lists & VIP lists

    You can sort callers into “lists”: a “VIP” list for preferred clients, so you’re always ready to take their calls, and a “Block” list, to keep those pesky spam callers at bay!

    vip & block list

    1. Go to “Call Flow”.
    2. Click on the “From any customer” block.
    3. Select a type of list — “VIP” or “Block.”
    4. Enter or import phone numbers.
    5. Record or upload your greeting and configure how to handle the call.
    6. Save changes.

    How to add numbers to the block list from the mobile app

    1. Select the number from the call history page.
    2. Click block number.
      block user omnivoice mobile
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