Support

Call Screening

    How to set up Call Screening

    In your Omnivoice profile, click on ‘Additional Settings’ on the righthand of the bar.

    From there, click ‘Enable incoming call screening’, and then ‘save changes’ to turn the feature on. That’s all you need to do.
    call screening

    How to use call screening once its enabled

    With every incoming call you receive, there will be a quick call menu presented to you, saying something along the lines of:

    • press 1 to accept this call;
    • press 2 to decline and send this call to voicemail;
    • press 3 to decline and send this call to voicemail, and set your status to ‘DND’.

    Which devices support call screening?

    You can screen calls on any device:

    • on your webphone;
    • on your mobile phone;
    • on your desk phone/softphone.

     

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